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Privacy Policy

Privacy Notice

At Ayoconnect, we are committed to protecting the privacy and personal information of our users, customers, and website visitors. The Privacy Notice explains how we collect, use, disclose, and protect personal data in accordance with applicable data protections laws. We encourage you to read this notice carefully to understand our practices regarding your personal data.

1. What Information Do We Collect as a Data Controller?

Ayoconnect may retain and store our customers data based on specific purposes relevant to the business. The specific data types that may be collected and the purposes will be clearly outlined in the Privacy Policy with data subject’s consent.

Ayoconnect may also collect personal information related to event activities and/or guests visiting their office or other locations owned or managed by Ayoconnect. The collection, retention, and use of such information will be limited to what is necessary for socializing and establishing relationships. Ayoconnect will store this information securely and will not disclose it to any third party unless instructed to do so by the data subject.

Ayoconnect may also collect some information from anonymous sources that is not mandatory to include personal information to surveys or aggregated information about how users use our system (e.g., website, application, and etc.)

In some cases, we may also collect personal information through the use of cookies. When someone accesses our website, we may send a cookie (which is a small summary file containing a unique ID number) to that person’s computer. This enables us to recognise the computer and to greet the user each time they visit our website without bothering the person with a request
register. It also enables us to keep track of products or services that the user views so that, if they consent, we can send them news about these products and services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in aggregation. We may use this to research our user’s habits so that we can improve our online products and services. Our cookies do not collect personal information. If an individual wishes not to receive cookies, they can set their browser so that their computer does not accept them.

2. What Information Do We Collect as a Data Processor?

Ayoconnect may retain and store third party customer’s data, based on specific purposes relevant to the business agreement. The specific data types that may be collected and the purposes will be clearly outlined in the specific Privacy Policy form.

Furthermore, to get a complete understanding of our marketing efforts and enhance company’s performance, we may receive additional information from public and commercially-available sources and other third parties. In essence, we may track, collect, and analyze all information from these third party services, and use or disclose it in the manner described in this policy (e.g. Google Analytics, Google Ads, Google Search Console, Google Tag Manager, credit reporting agencies, law enforcement or other government agencies, etc.).

Ayoconnect may gather certain information automatically, such as internet protocol addresses, browser type, internet service provider for purposes such as analyzing trends, administering the sites, improving the function and content of the sites.

3. How We Use Personal Information

We may use personal informations for the following purposes:

  1. Process and fulfill orders, payments, and requests;
  2. Provide and personalize our products and services;
  3. Communicate with customers regarding offerings, updates, and promotions;
  4. Respond to inquiries, feedback, or customer support requests;
  5. Improve our products, services, and website experiences;
  6. Analyze and understand user preferences and trends;
  7. Comply with legal obligations and protect our rights.

4. Data Sharing and Protection

We may share personal informations with third parties under the following circumstances:

  1. Service Providers: We engage with trusted service providers who assist us in delivering our
    products and services and our business operation. For example, cloud providers, payment
    processors, suppliers, banks, etc.
  2. Legal Compliance: We may share your information to comply with applicable laws,
    regulations, or legal proceedings.
  3. Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal data
    may be transferred as part of the transactions.
  4. Consent: We may share personal data with the data subject’s explicit consent or as
    otherwise required by law.

5. Cookies and Tracking Technology

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.

6. Data Security

We take reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

7. Your Data Protection Rights

You have the right to access, correct, or delete your personal data that is held by us as well as the right to restrict or object to certain processing activities. However, if you choose to restrict certain processing, this may impact your experience with our products and services. To exercise your rights or make inquiries, please contact us with the information provided below.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without appropriate parental consent. If you believe we have inadvertently collected personal data from a child, please contact us and we will take necessary steps to delete the information associated with the child.

10. Privacy Notice Update

We may update the Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will provide notice of any material updates through our website or other appropriate means.

11. Contact Us

If you have any questions, concerns, or requests regarding the Privacy Notice or our data
practices, please contact our Data Protection Officer.